Ready to reach out to your mobile app users?  Turn to Mobile Alerts!  You can manage the ‘what’ of the content, the ‘when’ of the delivery time and ‘who’ will receive valuable content – everything from marketing promos to holiday hours, annual meeting dates and community events.  You can also announce branch hours and the opening... Read more »
This summer, we will be debuting a completely new look-and-feel and user experience for It’s Me 247 desktop and mobile web banking!  This new version of online banking combines both the desktop and mobile versions into a single design that works on every device, whether you are using your phone, tablet or home computer!  This... Read more »
Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 21.10 release! Learn more about enhancements coming in the October release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. To join the Beta Pool, submit your Beta Pool enrollment form... Read more »
The CU*Answers Conversions team converted 816 members for IRS Buffalo Federal Credit Union to the data processor’s CU*BASE® platform in July. IRS Buffalo FCU, located in Buffalo, NY, converted from the AMIS platform offered by MY CU Services. In 2020, MY CU Services, the payment and technology CUSO of Vizo Financial, and CU*Answers launched a […]
The CU*Answers Conversions team converted 2,301 members for Allegheny Kiski Postal Federal Credit Union to the data processor’s CU*BASE® platform in July. Allegheny Kiski Postal, located in New Kensington, PA converted from the AMIS platform offered by MY CU Services. In 2020, MY CU Services, the payment and technology CUSO of Vizo Financial, and CU*Answers […]
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in August!   Monday, August 2 4:00 PM – 5:00 PM ET Working with Your Members Remotely Register for web conference   Wednesday, August... Read more »
2021 Disaster Recovery Test Results Now Available Test Period: June 14 – July 1 Now available for your review is a summary of the recent ‘bare metal’ disaster recovery test performed by teams at CU*Answers to restore CU*BASE from tape backup.  In this report, you will find details about the exercise, including challenges observed, lessons... Read more »
The month is almost over, and voting for this month is going with it.  Please take a moment right now to let your voice be heard over on Owner’s Voice. If you have any questions, contact us at: ownersvoice@cuanswers.com
Performing a Query  with Multiple Conditions Need a quick way to show your staff how they can use CU*BASE to perform a Query with multiple conditions?  Refer them to this video, which has been viewed 611 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Join us for our latest Learning Café session as we explore CU*BASE Custom Training Edition (CTE)!  CTE gives your team a safe place to practice using CU*BASE tools, learn new skills and experiment with new features, without potential harm to your live member data.  Also, because it’s a copy of your actual files, both the... Read more »