1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too?  With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking... Read more »
Lender*VP recently hosted a Conversation on Loan Application Withdrawals, and we’ve received feedback from attendees interested in learning more about underwriting codes and loan reports.  Based on this response, we have scheduled two follow-up events for May and June.  We invite you to join us and learn more about these topics! Click the buttons below... Read more »
As a reminder, the 24.05 Release of CU*BASE GOLD will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on May 5th. We will be posting any/all issues related to the 24.05 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post, which can be accessed via the button... Read more »
The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity, but evidencing that it is being performed is even more critical.  With a booklet from AuditLink, your credit union can be confident in configuring the abnormal activity monitoring tool to identify transactions outside of the range of what is considered normal. ... Read more »
Check out recent programming changes in the April 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap... Read more »
The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base.  The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement.  These patterns need to be configured specific to your credit union, as each credit union has... Read more »
Need a way to quickly verify your member during support calls?  MemberPass is a new third-party authentication integration in CU*BASE that allows you to do just that!  With MemberPass, you can simply click a button to send the member a text message, then the member can verify themselves on their phone, giving your credit union... Read more »
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days.  Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed.  This will... Read more »
As previously announced, Client News will be shifting to a third-party service, in order to be compliant with Google and Yahoo’s new email requirements.  Starting Wednesday, May 8th, Client News will be delivered through Constant Contact – these emails will still incorporate the same great content you’ve grown familiar with, delivered through a new channel.... Read more »
Originally planned as part of the 24.05 CU*BASE Release, we will be delaying the deployment of Tool #1045 Configure 1Click Unfunded Loan Offers, due to an issue that we have encountered.  We will be performing additional research and will provide a new deployment date when we have corrected this issue.  Please stay tuned for future... Read more »