Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more.... Read more »

The latest upgrades for IBM iAccess (used for print sessions) are arriving soon! Get ready to upgrade to version 1.1.9.14 – this update will be required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. Updates will need to be applied to all of your CBX workstations. This new... Read more »

Attention Paymentus clients: As of this morning, August 18th, updates were deployed for clients who partner with Paymentus. This deployment includes: PASS Enhancements A new Reason Code column is now available directly in the payments seach results, displaying cancellation reasons upfront. Steps on how to find it: Log in to PASS and Select Search Payments.... Read more »

Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? By the completion of this course, participants will be able to: Identify daily reports that can be used in balancing and monitoring general... Read more »

CU*NorthWest invites you to our 2026 Empower Conference! This impactful event is an opportunity to gain valuable insights, participate in collaborative networking with your peers, and engage in discussions to help you get the most out of your core! This year’s conference will be hosted at the Northern Quest Resort & Casino in Airway Heights,... Read more »

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.   Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and... Read more »

While our Spring and Fall releases deliver major enhancements, our Tuesday minor releases provide ongoing improvements, fixes, and smaller feature enhancements throughout the year. The following documentation details the August 18th, 2026 updates, along with tool and programming changes. View Release Notes

Does your credit union need to add a new user ID or delete an existing user ID? The process is FREE and easy! Simply fill out the form on our online store and provide the signature of one of your current security officers. Get Started For a list of current User IDs, you can review... Read more »

If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about... Read more »

This course introduces participants to ACH processing. Participants learn how to enter, maintain, and track ACH information. Participants will also gain a basic understanding of ACH transfers and learn how to use ACH as a credit union settlement tool. By the completion of this course, participants will be able to: Explain how to develop an... Read more »