***This announcement applies to credit unions who received the associated email.*** CU*Answers Collections Services are expanding! We are currently in the process of gauging interest from credit unions in several new states. Our collection agents use a member-based approach to not only collect delinquent payments, but also to work with members and create a plan to... Read more »

Attention Lender*VP clients who utilize QCash: as of June 2026, QCash pricing is increasing to $2.00 per booked loan. This new pricing will be reflected beginning with your July 2026 invoice. If you have any questions, please reach out to the Lender*VP team at lendervp@cuanswers.com.

Register for the 2026 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our... Read more »

***This announcement applies to credit unions who received the associated email.*** By now your credit union has likely received several communications from SWIVEL (formerly Magic-Wrighter) regarding changes taking place to former Magic-Wrighter products either being discontinued or shifting to SWIVEL resources. While many of you have been in contact with SWIVEL about this transition, they... Read more »

Attention Credit Unions Whose Bill Pay Provider is iPay iPay Solutions will be hosting their annual Disaster Recovery Exercise, April 11th-12th, 2026. This activity is part of iPay’s ongoing efforts to ensure they can provide products and services with little to no interruption in the event of a disaster. This Disaster Recovery Exercise is scheduled... Read more »

Join the Asterisk Intelligence team for query, dashboard, and data analytics training during Asterisk Intelligence Week! Between Monday, May 4th and Wednesday, May 6th, we will be hosting on-site training in Grand Rapids, Michigan, followed by a set of webinars on Thursday, May 7th. These courses will focus on tactical skill instruction, strategy discussion and training... Read more »

1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too?  With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking... Read more »

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.   Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and... Read more »

As part of our ongoing compliance measures, as well as our effort to improve member experience, we are preparing a multi-step transition of our DAON services from their legacy on-premises IdentityX solution to their newer, cloud-based IdentityX solution. Some work related to this change has occurred behind the scenes without user impact, however, some upcoming... Read more »

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services Team or the Network Services Team. The Client... Read more »