You recently may have noticed G/L series 198.xx and 199.xx appearing on your financial statement as Xtend Shared Branching. In January 2026, Xtend completed the previously announced project of changing from 134.xx income G/Ls, to 199.xx to align with the 999.xx liability G/L. The 134.xx series have been released and are available for use. Series 198.xx and... Read more »
It’s time to upgrade IBM iAccess (used for print sessions) to version 1.1.9.11 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to all of your CBX workstations and must be completed by 2/27/2026. Your IT staff can perform... Read more »
As digital adoption continues to accelerate, the “branch” is no longer just a physical location – it is the smartphone in your member’s pocket. To help credit unions thrive in this environment, Glia and CU*Answers have partnered to bring AI-powered digital service directly into the It’s Me 247 Online Banking platform. While many talk about... Read more »
Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, March 8th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, March 8th with the rollback... Read more »
The Internet Retailer Support Center invites you to join us for our next Conversation on Online Member Experience! This upcoming session will place a spotlight on Membership Opening Process (MOP) procedures. We invite attendees to discuss what they are seeing members regularly request through MOP, as well as ways to help make the process most effective. Be... Read more »
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about... Read more »
Two For Tuesday with Geoff Johnson Logo
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.   Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and... Read more »
1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too?  With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking... Read more »
Last week, we announced a postponement to our upcoming Rollover for It’s Me 247 online/mobile banking (OLB) and BizLink 247 online banking for business. The rollover event has since been rescheduled to begin on Wednesday, February 18th at 6:00 AM ET (3:00 AM PT) and will conclude on Thursday, February 19th at 6:00 AM ET (3:00 AM PT). During this period, online... Read more »
Attention all credit unions using loan payment vendors such as RISE, MessagePay, LenderPay, REPAY or SWIVEL: On Tuesday, February 10th, we will be deploying a project to allow Interest Only loan types to be paid via third-party loan payment vendors. Although these loan types will now be available for your members to make payments on,... Read more »