***This announcement applies to credit unions who received the associated email.*** CU*Answers Collections Services are expanding! We are currently in the process of gauging interest from credit unions in several new states. Our collection agents use a member-based approach to not only collect delinquent payments, but also to work with members and create a plan to... Read more »
Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? By the completion of this course, participants will be able to: Identify daily reports that can be used in balancing and monitoring general... Read more »
Authenticate Me allows credit union staff to validate a member’s identity using their cell phone. The Authenticate Me button is available right from CBX on standard membership screens, making it very easy to send text messages to your members! How the Process Works Staff can begin the process by simply clicking the Authenticate Me button.... Read more »
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 18th 8:30 AM ET... Read more »
One of the greatest assets CU*Answers has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest in... Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 1st Quarter Update Before you start working on your 1st quarter Call Report in CBX, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q126 Call Report any time after April 1, but be sure... Read more »
Register for the 2026 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our... Read more »
The CU*Answers Conversions team converted over 2,400 members for Community Healthcare Credit Union to CU*Answers CBX platform on March 7th, 2026. Community Healthcare Credit Union, located in Manchester, CT converted from the CUSA platform.  With over...

Lenco Credit Union launched a new website. The new site incorporates quick links and buttons in the header, large rotating banners for featured products and services, featured links under the banners, featured loan and investment rates and a call to action section. The website is designed with credit union colors and works well on devices […]

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The CU*Answers Conversions team converted over 6,700 members for Great Meadow Federal Credit Union to the data processor’s CBX platform on February 28th, 2026. Great Meadow FCU, located in Fort Edward, NY converted from the Blossom CU Prodigy platform...