It’s time to upgrade IBM iAccess (used for print sessions) to version 1.1.9.11 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. Remember: these updates will need to be applied to all of your CBX workstations and must be completed by 2/27/2026. If your IT... Read more »
Your mobile app is one of the most visible digital touchpoints for your members. Are you using it to its full potential? Join us for an upcoming webinar on CU Publisher – It’s Me 247 Mobile Training. This session will walk through the process of customizing and enhancing your It’s Me 247 Mobile App, including: Branding and color configuration... Read more »
Earlier this year, CU*Answers shared updated details on the Western Production Environment located in Las Vegas, NV. We are now following up with details relevant to credit unions who are part of the Xtend Shared Branching Network – specifically, Shared Branching credit unions who are located in the Mountain, Pacific or Hawaiian time zones, as well as those that... Read more »
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 18th 8:30 AM ET... Read more »
Do your members have questions about their credit card accounts? We can help your staff gain a deeper understanding of the CBX tools that allow you to assist members! Join us as we explore credit card accounts through Phone Operator and the Inquiry feature. We’ll also discuss the process of making payments and cash advances,... Read more »
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team?  Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming... Read more »
Register for the 2026 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our... Read more »
Two For Tuesday with Geoff Johnson Logo
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.   Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and... Read more »
One of the greatest assets CU*Answers has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest in... Read more »
Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data centers to our high-availability (HA) data centers. The next HA rollover is scheduled for Sunday, March 8th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, March 8th with the rollback planned for 3:00 AM ET on Sunday, March 15th. There will be... Read more »