One of the greatest assets CU*Answers has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest in... Read more »
Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data centers to our high-availability (HA) data centers. The next HA rollover is scheduled for Sunday, March 8th. The rollover is scheduled to begin at 3:00 AM ET on Sunday, March 8th with the rollback planned for 3:00 AM ET on Sunday, March 15th. There will be... Read more »
CU*Answers invites you to meet to our newest network partner, Legal Karma. Legal Karma brings estate planning packages to your members with unlimited white-glove support, conveniently integrated through platforms they already utilize. Join CU*Answers and our friends from Legal Karma to learn about the estate services that Legal Karma can offer to your credit union and... Read more »
Thursday, March 26th 3:30 PM – 4:00 PM ET This Month’s Focus Daily Log Management – Introduction to AuditLink Daily Log Management Services Join AJ Schalk, AVP AuditLink for this month’s Education Express session! Would you like to learn more about how AuditLink can reduce your internal compliance daily work? Sign up today for a... Read more »
Join our 30-minute webinar for a closer look into the HA rollover process and learn about the ongoing investments we are making to improve the performance and availability of our networks. During this session, the Business Continuity Team will answer common questions, including: Which applications may be impacted during the HA rollover exercise? Why does CU*Answers... Read more »
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March! Tuesday, March 3 CU Publisher – Launching Mobile Manager/Mobile Alerts/CU Info 9:30 AM – 10:30 AM ET Register for Web Conference Unpacking the... Read more »
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead... Read more »
As digital adoption continues to accelerate, the “branch” is no longer just a physical location – it is the smartphone in your member’s pocket. To help credit unions thrive in this environment, Glia and CU*Answers have partnered to bring AI-powered digital service directly into the It’s Me 247 Online Banking platform. While many talk about digital transformation, we want... Read more »
Our latest Rollover event for It’s Me 247 online banking/mobile banking (OLB) environments and BizLink 247 online banking for business was previously announced to take place Wednesday, February 18th at 6:00 AM ET (3:00 AM PT) to Thursday, February 19th at 6:00 AM ET (3:00 AM PT). We have since postponed this Rollover event. Please keep your eyes on your inbox for additional... Read more »
The CU*Answers Cards and Payments team has been informed of new Merchant Category Codes (MCC), which have since been added into CBX. If your credit union uses MCC codes/groups, you may wish to add these to your credit union groups using Tool #1024. Click the button below to view a PDF of these new Merchant Category... Read more »
