Xpress Teller Techniques offers a detailed look at the functions available in the core that assist staff in delivering superior service to members. Designed for new and existing tellers, this course uses service examples and tips that allow users to work with almost any member request without leaving the teller-processing area. By the completion of... Read more »
Thank you for being a valued Collections Services client! After careful consideration of our services and resource requirements, as well as a review of the market, we have decided that we need to make a slight adjustment to the cost of our services. Starting June 1st, 2026, we will be increasing our Collections Services to $3.75 per... Read more »
Check out recent programming changes in the April 2026 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CBX and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap... Read more »
Two For Tuesday with Geoff Johnson Logo
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.   Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and... Read more »
Beginning May 17th following the CBX 26.05 Release, some password configuration options will change for It’s Me 247 online banking and BizLink 247 online business banking. The first change will eliminate the option to allow SSN in It’s Me 247 temporary passwords. Any credit union that currently uses a temporary password that includes the SSN will be flooded during the release implementation... Read more »
CU*Answers Network Services is actively responding to a recent Copy Fail Vulnerability (CVE-2026-31431) that may be applicable to Linux based GUAPPLES. Network Services is currently engaged to identify its impact and to remediate any issues that may exist. If your GUAPPLE is identified as requiring a kernel update, our team will apply the patch directly;... Read more »
Beginning May 17th following the CBX 26.05 Release, there will be an update to passwords for CBX. With this update, CBX login passwords will be required to use a minimum of 15 characters, with a maximum of 128 characters allowed. With this update, we encourage users to utilize passphrases for enhanced security.
ATTENTION XTEND STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 12, 2026! Ready to vote? Visit https://xtendcuso.simplyvoting.com and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the Annual Stockholders Meeting on Tuesday, June 16). Click... Read more »
ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 12, 2026!  Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? Visit https://cuanswers.simplyvoting.com/ and follow the instructions in your email. Watch your email today for your voting instructions – we recommend checking your spam filters to ensure that voting... Read more »
CBX Release 26.05 Online, Self-Processor, and Site-Four Release Date is May 17 Documents 26.05 Release Summary 26.05 New and Updated Tool Summary 26.05 Database Changes Summary Training Attend a release review webinar! Monday, May 4 @ 2:30 PM – 3:30 PM ET Monday, May 11 @ 1:30 PM – 2:30 PM ET Click Here to... Read more »